privacy

🔒 Privacy Policy – KukuBora Farms Ltd.

Last updated: 2025-05-15

1. Introduction

Welcome to KukuBora Farms Ltd. (“we”, “our”, “us”). We are committed to protecting your personal data and respecting your privacy in accordance with the Kenya Data Protection Act (DPA) 2019 and international best practices, including the EU General Data Protection Regulation (GDPR) where applicable.

This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, contact us, or interact with our services. By using our website or providing your information, you agree to this Privacy Policy.

2. Who We Are

KukuBora Farms Ltd.

Thika, Kiambu County, Kenya

📧 info@kukuborafarms.com

📞 +254 7XX XXX XXX

We produce and supply high-quality broiler chicken to restaurants, hotels, and wholesale partners across East Africa. Our website is hosted on secure servers located in Germany, managed by a certified European provider to ensure high data protection and reliability.

3. Information We Collect

We may collect the following information:

Contact data (name, company name, phone number, email address)
Business data (delivery address, order quantity, payment references)
Technical data (IP address, browser type, device information, site usage analytics)
Communication records (messages or inquiries sent via email or contact channels)

We collect this information when you:

Visit or browse our website
Place or manage an order
Contact us directly via phone, email, or social media
Register as a partner or business customer

4. How We Use Your Information

We use your information to:

Process and deliver orders
Respond to inquiries and provide customer support
Improve website functionality and user experience
Communicate delivery schedules, updates, and service changes
Comply with legal and tax obligations
Ensure the security and reliability of our systems

We do not sell or trade personal data to any third parties.

5. Legal Basis for Processing

Under the Kenya Data Protection Act (2019) and relevant international standards, we process personal data based on:

Your consent
Contractual necessity (order fulfillment)
Legal obligation (where required by Kenyan law)
Legitimate business interest (e.g., fraud prevention, service optimization)

6. Data Hosting, Storage, and Security

All personal data is stored on secure servers located in Germany and managed by a GDPR-compliant European hosting provider. We implement strict technical and organizational measures to protect your information, including:

Encrypted HTTPS/SSL connections
Secure data centers with ISO 27001 certification
Access controls and regular data backups

Although data is stored in the EU, we handle all user data in compliance with Kenya’s Data Protection Act (2019).

7. Sharing of Information

We may share limited personal data with:

Delivery and logistics partners
IT and hosting service providers (in Germany)
Payment processors for secure transactions
Regulatory authorities when required by Kenyan law

All partners are contractually obligated to protect your information and handle it only for authorized purposes.

8. International Data Transfers

Your personal data may be processed or accessed outside Kenya (e.g., in Germany) for secure hosting and system maintenance. We ensure that such transfers comply with both Kenyan data protection regulations and European GDPR standards for safety and privacy.

9. Your Rights (under the Kenya DPA 2019)

You have the right to:

Access your personal data
Request correction or deletion
Withdraw consent at any time
Object to certain types of processing
Request information on how your data is handled

To exercise your rights, contact us at:

📧 info@kukuborafarms.com

📞 +254 7XX XXX XXX

We will respond within the timeframes required under Kenyan law.

10. Cookies and Analytics

Our website uses cookies and analytics tools to improve performance and analyze visitor interactions. You can disable cookies in your browser settings; however, some site functions may be limited.

11. Data Retention

We retain personal data only as long as necessary to:

Fulfil orders and deliveries
Comply with legal, financial, or tax obligations
Resolve disputes or enforce agreements

When data is no longer needed, it is securely deleted or anonymized.

12. Updates to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on this page with the date of revision.

13. Contact Us

If you have any questions about this Privacy Policy or how your data is processed, contact:

KukuBora Farms Ltd.

Thika, Kiambu County, Kenya

📧 info@kukuborafarms.com

📞 +254 7XX XXX XXX

🇰🇪 Compliance Statement

This Privacy Policy follows the principles of the Kenya Data Protection Act (2019) and recognizes the data hosting standards of the European Union (GDPR), ensuring:

Lawfulness, fairness, and transparency
Purpose limitation
Data minimization
Accuracy and integrity
Security and confidentiality